Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
friendly staff
room size
limited dining choices
7.6/10
Very good
Rooms
7.8
Location
8.6
Service
8.6
Dining
6.9
Guest reviews
7.6/10
based on 9 reviews
8.2
8.2/10 based on 2304 reviews
Geoffrey
United Kingdom,
May
2024
8.0/10
The hotel is conveniently located near Shinsaibashi Station, making it easy to access the bustling Shinsaibashi shopping district and two subway stations. The rooms, although small, were kept clean and cozy. The service was friendly and multilingual. The dining options, while offering a small selection of warm breads and drinks, could use more variety. Overall, a well-priced hotel with strategic access to key attractions.
Rooms
8.0
The rooms, though small, were clean and cozy.
Service
9.0
The staff was friendly and multilingual.
Location
9.0
Conveniently close to Shinsaibashi Station and major attractions.
Dining
7.0
The dining options were limited but satisfactory.
Facilities
7.0
Basic facilities met the requirements.
Tony
United Kingdom,
April
2024
8.2/10
The hotel had small rooms but they were new and clean. The service was exceptional with helpful, multilingual staff. Its location near the Shinsaibashi shopping district and two subway stations was convenient. The dining offered a nice but limited selection. Overall, great value for money.
Rooms
8.0
The rooms, although smaller than expected, were new and clean.
Service
9.0
The staff was exceptionally helpful, multilingual, and friendly.
Location
9.0
The hotel is conveniently located near the Shinsaibashi shopping district and within walking distance to two subway stations.
Dining
7.0
The dining had a nice but limited selection.
Facilities
8.0
The hotel had decent facilities.
Dale
United States,
February
2024
7.8/10
The hotel is in a great location, very close to the shopping street and convenient for buying, offering warm breads and drinks for breakfast. The rooms are new and clean, even though smaller than expected. The service was prompt and informative but was interrupted by a false alarm incident. The dining experience, while nice, could benefit from more choices. The price was fair, considering the proximity to two MRT stations.
Rooms
8.0
The rooms are very new and clean, though on the smaller side.
Service
7.0
The service was attentive, but there was an interruption due to a false alarm incident.
Location
9.0
The hotel is situated within walking distance from the Shinsaibashi station, making it convenient for shopping and close to two MRT stations.
Dining
7.0
The breakfast included warm breads and drinks, although more variety would enhance the experience.
Facilities
The hotel offers a basic selection of facilities to meet travelers' needs.
Peter
United Kingdom,
January
2024
7.8/10
The hotel is conveniently located within walking distance from Shinsaibashi Station and near the Shinsaibashi shopping district. The rooms are very new and clean, offering a modern ambiance but smaller than expected. The staff were exceptionally helpful and multilingual, making the service top-notch. The dining options, while nice, could use more variety. Overall, a great location with clean rooms and friendly service, albeit some room size issues and limited dining choices.
Rooms
7.0
The rooms are very new and clean but smaller than what the photos indicated.
Service
9.0
The staff were exceptionally helpful and multilingual.
Location
8.0
The hotel is conveniently situated near the Shinsaibashi shopping district and within walking distance to two subway stations.
Dining
7.0
The dining experience was enjoyable, but a bit more variety in choices would be appreciated.
Facilities
8.0
The hotel offers decent facilities for a comfortable stay.
clean
room size
Leonard
United States,
October
2023
7.4/10
I had a mixed experience at the hotel. The rooms were not as clean as expected based on the online photos, but the service from the staff was exceptional. The hotel's location near the Shinsaibashi shopping district was convenient. The dining options were limited, and a few more choices would have been appreciated.
Rooms
6.0
The rooms were not as clean as advertised and not like the photos indicated.
Service
9.0
The service from the staff was exceptional; very communicative, friendly, and exceptionally helpful.
Location
8.0
The hotel is within walking distance from Shinsaibashi station, very close to the shopping street, and convenient for shopping.
Dining
7.0
The dining experience consisted of a small selection of warm breads and hot drinks; more options would have been appreciated.
Facilities
7.0
The facilities were basic but functional.
friendly staff
limited dining options
Henry
United Kingdom,
September
2023
7.6/10
The hotel was cozy and clean, with friendly multilingual staff. The location was convenient, near shopping areas and MRT stations. The breakfast offered a small selection of warm bread and hot drinks. However, there was a minor issue with the elevator, and the rooms were smaller than expected.
Rooms
8.0
Our room was small but clean and cozy.
Service
8.0
The staff were attentive and international, capable of speaking multiple languages.
Location
9.0
The hotel is close to the Shinsaibashi shopping district and within walking distance to 2 subway stations.
Dining
6.0
The breakfast consisted of a small selection of warm bread and hot drink options.
Facilities
7.0
The hotel offered basic but satisfactory facilities.
John
United Kingdom,
August
2023
8.4/10
The hotel is conveniently located within walking distance from Shinsaibashi station and near the vibrant Shinsaibashi shopping district. The rooms are very new and clean, providing a comfortable stay. The service, although with minor room for improvement, was overall friendly and helpful. The dining options, while offering a small selection, were nice but could benefit from more choices. The facilities are well-maintained, ensuring a pleasant stay at a reasonable price.
Rooms
9.0
The rooms were very new and clean, offering a comfortable stay.
Service
8.0
The staff were exceptionally helpful and friendly.
Location
9.0
The hotel is conveniently situated within walking distance from Shinsaibashi station and near the vibrant Shinsaibashi shopping district.
Dining
7.0
The dining options consisted of a small selection of warm breads and the option for a hot drink or juice, which was nice but could have more choices.
Facilities
9.0
The facilities are well-maintained, ensuring a pleasant stay.
Josephine
United States,
August
2023
7.8/10
The hotel had a convenient location, close to Shinsaibashi Station and the shopping street. The rooms were surprisingly new and clean, exceeding the expectations set by the photos. The service was extremely friendly and helpful, despite a minor lift issue due to a false alarm. The dining options were limited but satisfactory with warm bread and hot drinks. Overall, a good value for the money.
Rooms
8.0
The rooms I stayed in were very new and clean, unlike what the photos indicated. The interior design was nice for two people.
Service
9.0
The service was very friendly, and they were exceptionally helpful despite a small inconvenience with the lift due to a false alarm trigger on the 12th floor.
Location
8.0
The hotel is within walking distance from Shinsaibashi Station and the shopping street, making it convenient for shopping, especially at night.
Dining
7.0
The dining options consisted of a small selection of warm breads and the choice of a hot drink or juice, which was nice but could use a bit more variety.
Facilities
7.0
The hotel facilities were good, offering what was necessary for a comfortable stay.
Sheila
United Kingdom,
May
2023
7.8/10
The hotel is conveniently located within walking distance from Shinsaibashi Station, making it easy to explore the area. The rooms are tiny but very new and clean, offering a cozy stay. The service was top-notch, with friendly and communicative staff. The dining options provided a small selection of warm breads, which was nice but could use more variety. Overall, a pleasant stay with some minor room size issues.
Rooms
8.0
The rooms are tiny but very new and clean, providing a comfortable atmosphere.
Service
9.0
The staff were very friendly and communicative, ensuring a welcoming experience.
Location
8.0
The hotel is conveniently located within walking distance from Shinsaibashi Station, making it easy to get around.
Dining
7.0
The dining consisted of a small selection of warm breads and a hot drink or juice, which was pleasant but lacked variety.
Facilities
7.0
The facilities were adequate for a comfortable stay, but nothing extraordinary was offered.
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